What this covers
This policy is part of the terms of service. It applies to everything you do with Nuvlo: the dashboard, API and agents, the servers and sites you manage through Nuvlo, and temporary nuvlo.link addresses. Your cloud provider’s own acceptable use rules apply to your servers as well.
Content and activities
You may not use Nuvlo to host, deploy or operate anything that:
- is illegal, or infringes copyright, trademarks or other rights of others;
- depicts the sexual abuse of children, or promotes terrorism or violence;
- distributes malware, runs phishing or impersonates others to deceive people;
- sends spam or unsolicited bulk messages;
- attacks or scans other systems without permission, including denial-of-service attacks;
- runs botnets, open proxies for abuse, or command-and-control servers;
- processes personal data unlawfully.
Using Nuvlo itself
When using Nuvlo itself, you may not:
- access other people’s accounts or data, or try to get around authentication, plan limits or rate limits;
- create several accounts to get around Free plan limits or to buy and refund the lifetime deal repeatedly;
- overload the service, for example with automated requests far beyond normal use;
- resell or share access to the Nuvlo dashboard itself as a service of your own (managing your clients’ servers and sites with Nuvlo is fine);
- use temporary nuvlo.link addresses for anything other than previewing and testing your own sites;
- use the AI features to produce content that breaks this policy, or to extract the underlying model or prompts.
Security testing
You may test the security of your own servers and sites. Testing Nuvlo itself is only allowed against your own account and data and without harming the service or other customers. If you find a vulnerability, please tell us at hello@nuvlo.dev before disclosing it, and give us reasonable time to fix it.
What we do about breaches
If we learn of a breach, we may remove or disable a temporary address, pause the Nuvlo management of affected servers or sites, suspend access to the account, or end the contract, depending on how serious the breach is. Where possible we contact you first and give you the chance to fix it. We may act immediately for illegal content, to prevent harm to others, or where the law requires it, and we may report illegal activity to the authorities.
Servers in your cloud account are under your control. We cannot and do not delete them; your cloud provider handles abuse on its own infrastructure.
Reporting abuse
To report abuse involving Nuvlo or a nuvlo.link address, write to hello@nuvlo.dev with the address concerned and a description. We review every report.